Call of Duty: Warzone is a popular online battle royale multiplayer game that was released last year. Successor to Black Ops Cold War, it is one of the few versions of Call of Duty that is free to play.
Developed by Raven Software and published by Activision, Warzone players experience some new issues every few days thanks to the developers dishing out new content.
Unsurprisingly, Warzone players are now saying that the game is crashing or freezing on their Xbox after the recent Pacific update. Many say that they are sent back to the home screen or dashboard whenever it crashes.
This is a really serious issue since it is affecting every game mode and is preventing Xbox users from playing the game altogether.
Users said they tried generic troubleshooting steps like reinstalling and restarting the console but Warzone Pacific is still crashing on their Xbox. It is interesting to note that the same issue was reported on PS5 a few days ago.
As it turns out, Raven Software seems to be aware of the issue where Warzone players are unable to connect if they don’t own an Xbox Live Gold subscription.
Some players say that they are able to play Warzone Pacific normally if they subscribe to Xbox Live Gold or get the Game Pass.
Another workaround that might help involves clearing the local save data and rebooting the console. In case you don’t know how to, you can watch the video below to learn more.
Last but not the least, it looks like the Nvidia Low Latency setting is causing the game to crash for some. Disabling the toggle is helping some Warzone Pacific players to normally play the game.
Nonetheless, we will be keeping an eye out if and when a fix will be released and update this space accordingly. In the meantime, you can check out our dedicated COD bug tracker to see which issues affect Black Ops Cold War, Warzone, and Vanguard players.
workaround
There are a few general troubleshooting steps that you could try performing in order to fix the crashing or freezing issues on Xbox consoles while playing Warzone.
1- The first and most obvious being is to restart the game and the console. You can also double-check the internet connection to make sure it’s working as expected.
2- Another step that you could take is to clear the cache on your Xbox. In case you aren’t aware of the process to clear cache, you can check out this guide.
Lastly, you could try reinstalling the game and downloading all the necessary packs from scratch.
A required network service has failed
The Xbox Live issue where players were getting the error ‘A required network service has failed’ is now also listed in the official known issues tracker.
Some players without Xbox Live Gold have reported receiving “A required network service has failed.” error messages when attempting to connect to the game.
Apart from that, Raven Software has also confirmed that they’re aware of an issue where controllers get disconnected or become unresponsive on Xbox and PC. As a workaround, the game makers recommend doing the following:
You may need to disconnect and reconnect your controller.
Tip: Make sure your controller’s firmware is up to date. Learn how to update an Xbox wireless controller. (Source)
While the issue is yet to be fixed officially by devs, here’s another workaround to prevent it from happening.
– Turn off on-demand texture streaming and don’t click Xbox home screen button
Update
Following the ongoing issues, developers have delayed season 2 of COD: Warzone in order to work on fixing those annoying bugs. This also means that the crashing issue on Xbox should be fixed soon.
fix 3-
Warzone has bagged another update that brings a few bug fixes. However, it does not mention any fix for the Xbox crashing issue. Here’s the changelog of all the bug fixes.
– Fixed collision issues with various elements across Caldera allowing Players to exploit/peek/shoot through them.
– Fixed an issue causing the menu screen to flicker when attempting to join a friend or queue with a party.
– Fixed an issue with reload animations allowing certain Weapons to fire continuously.
– Fixed an issue causing Private Lobby hosts to crash.
– Fixed an issue causing the regular/Advanced UAV rewards from Big Game Bounty and [TOP SECRET] Contracts to not trigger if the player was in a vehicle or anti-air gun. (Source)
Update
While the crashing issue on Xbox is still not resolved, the ModernWarzone team suggested a potential workaround for those having issues with Warzone. You can try it and see if the crashing issue gets resolved.
1. Go to manage games/downloads
2. Go to Warzone game files
3. Delete the “reserved space” for Modern Warfare
Have received numerous reports that this fixed tons of issues for console players.
Update
Raven Software has released a new update with a bunch of fixes. It also includes a fix for the issue causing instability when pressing the Xbox home button twice while in-game.
Here’s another workaround for the crashing issue on Xbox that worked for some users. So, players still affected can try it out on their consoles and see if it helps.
Workaround:
– General
– Tv and display options
– Video modes under advanced
– Uncheck allow Hdr10
– Restart console (Source)
Update
One of the affected players has shared a workaround for the crashing issue that worked for some. And if this bug is still bothering you then you can try it out.
Workaround:
I had the same problem. To get me to play the game, I removed the random vehicle customization from the paint, music, and horn. And I put a single painting or none and with that I could play.
Update
Here’s another workaround to try for the issue where Warzone is crashing or has become unplayable.
Workaround:
When in your lobby, turn off the texture stream and then hard reset your console. When you go back to your lobby, make sure it is still off. This worked for me.
Update
One of the affected players has suggested a workaround for the Warzone crashing issue. If you are still experiencing this problem, then you can try it out.
Workaround:
The higher team suggested the following:
– Select an Emblem, operator, and a Calling Card from Modern Warfare.
– Select the option “Default” in the Horns, and “None” in the War tracks for all the vehicles.
– Select a skin for every vehicle in-game
You can also check out the video tutorial of this workaround below:
Update :
Here are some more setting changes that the affected players can implement to avoid the crashing issue on Xbox.
Just realized when I changed the vehicle camos default and war tracks/horns to none. I also changed my “Feild Upgrades”. My field upgrade was always stopping power but that is not available in the new game mode Caldera Clash. I changed it to a munitions box. As well as following all the other suggestions in this article and my game loads up normally now.
Update
Raven Software released a new patch for COD: Warzone. And while it includes various bug fixes, there is no mention of the crashing issue in the changelog.