AN apparent Starbucks app outage has left some coffee drinkers frustrated and unable to get their caffeine fix.
Reports of the coffee company’s app being down surged on Saturday morning, just as many on the East Coast started heading out for their morning cup.
Coffee drinkers hoping to get their caffeine fix at Starbucks ran into problems on Saturday morning when the company's app experienced outages.
Coffee drinkers hoping to get their caffeine fix at Starbucks ran into problems on Saturday morning when the company's app
According to the website Downdetector, users reporting problems with the Starbucks app started spiking around 6.00am EST Saturday morning.
As of 9.00am EST the number of complaints were continuing to grow, more than three hours since the reports started flying in.
Of the complaints submitted to Downdetector, 94 percent involved problems experienced on the app.
Another 5 percent of complaints were experienced on the Starbucks website and 1 percent reported at checkout.
An outage detection map showed most of the problems so far were being reported on the East Coast cities.
Users in New York City and Washington were particularly feeling the pinch of the app being down.
But reports have also started cropping up in Minneapolis, as Americans living in the Central Time Zone started waking up.
As of 10.00am EST, the map showed significantly fewer reports on the West Coast, but the morning is just getting started for many Starbucks users there.
The Starbucks app allows users to place and pay for their coffee order remotely.
It also allows users to store their Starbucks Rewards card on their phone.
This is at least the second time in the last two weeks that the company's customers have experienced outages on the app.