SNAPCHAT has gone down for thousands of users in a mystery outage.
Technical issues have meant users are having issues logging in and connecting to the platform's servers.
Snapchat is a popular social media tool
Is Snapchat down?
According to Downdetector, problems started around 8:20pm ET on February 11, 2022.
The majority of users are reporting problems with logging in while others have experienced problems with the server connection.
It's unclear what is causing the problems.
It could be due to Snapchat or it could be due to the devices people are using to try and access the app.
Why is Snapchat not working?
There's no word yet on what caused the Snapchat outage and the company has yet to comment on the issues.
The technical issue comes after the app had a bug back in January 2022 that caused the app to crash when opened.
Following a similar major outage that hit Facebook, one analyst said that users of major social media sites can expect online services to go down with increasing frequency.
Jake More, a specialist at cybersecurity firm ESET, said at the time: "Large infrastructure struggles to simulate changes at scale, which can seemingly wipe them offline for hours at a time with eye-watering financial impact.
"Unlikely to be a cyberattack, although that is never completely off-limits, this sort of problem is increasing in volume and scale due to the sheer size of some of these sites, and urgently needs to be addressed with better protection methods."
"Spreading infrastructural measures across different internal platforms can help mitigate the impact and risk, but unfortunately hindsight is a virtue with these platforms that have become so enormous."
What should you do if your Snapchat goes down?
The Snapchat Support Twitter firstly suggests manually updating your app in the App Store following a crash.
Once you've updated, make sure to quit and restart the app.
If this failed then users should visit the website and go to the section labeled "My Snapchats have disappeared".
By pressing "yes" next to "still need help" you can fill out a form with more assistance.
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