Owned by The Walt Disney Company, Disney Plus is an over-the-top video streaming service. Within 24 after its launch, it had more than 10 million subscribers, with the number rising to 50 million in just six months.
Disney also announced they will be spending somewhere around $16 billion on streaming content by the end of 2024, adding significantly to the already 7,500 shows and 500 movies.
And while users rarely have any problems, last year many complained they were getting ‘undefined is not a function’ error on LG Smart TVs.
That said, recent reports from Roku owners indicate the Disney Plus app is crashing or restarting.
Subscribers say the just shuts down without any error message. Common solutions like logging out and back in and reinstalling the app do not seem to help either. Many say the issue surfaced after the recent app update.
As it turns out, a user contacted Disney Plus support who then allegedly told them the developers are aware of the app crashing and restarting issue on Roku devices and are working on a fix.
Yes I did everyone Disney says it’s a known issue u both are working on
(Source)
We hope Disney Plus and Roku fix the app crashing issue at the earliest so subscribers can watch their favorite shows once again.
As always, we will be keeping an eye out on the problem and let you know the issue is resolved so stay tuned.
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