Chime bank is an American fintech service that seeks to provide easy access to the financial system without all the complications that opening an account at a bank may entail.
Unlike traditional banks, Chime does not have physical branches, so its customers manage their accounts online. The service even offers a free Visa debit card to use your money.
However, many Chime users are currently facing issues due to the delayed direct Walmart deposit or in other cases payment not being received.
According to multiple reports, many users who were supposed to receive a Walmart direct deposit through Chime are still waiting for their money.
Haven’t received mine either and I ALWAYS get it at 1:37pm PST. Chatted with chime and they provided info stating no delays, generic response, etc. Nothing wrong going on with Payroll either.
This sucks. I have no gas left after getting off of work and was hoping my money would arrive on time, just as it has the past 3 years.
The issue is frustrating many Chime users as they are not receiving their money in time to be able to use it for pending payments.
Official acknowledgment, people outside Walmart affected too
Both the Chime and Walmart teams have released an official acknowledgment of the matter.
Apparently, the whole problem is due to a service disruption on the Walmart payment platform. So, the Chime team can’t do anything to resolve the issue.
Hey Amanda! We are aware that some of our members may be experiencing delays receiving their direct deposit from Walmart due to a reported service disruption at Walmart. We don’t yet have an estimate on when the issue will be fully resolved.
Source
Meanwhile, the Walmart team confirms the above and points out that they are actively working to resolve the issue as soon as possible. However, there are no details on an ETA for it yet.
We are currently experiencing technical difficulties and are actively working on a resolution, Kristie. We apologize for the inconvenience. Please stay tuned.
Source
But, reports from Chime users who don’t work at Walmart indicate that they are facing the delayed direct deposit issue too. So, Chime could have more responsibility than they say.
There are also reports indicating that Walmart workers with another bank did receive their payment without problems.
Problems with delayed payments through Chime are also reflected in the Down Detector platform.
We will update this story as events unfold.
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