Call of Duty: Warzone is a popular online battle royale multiplayer game that was released last year. Successor to Black Ops Cold War, it is one of the few versions of Call of Duty that is free to play.
Developed by Raven Software and published by Activision, Warzone players experience some new issues every few days thanks to the developers dishing out new content.
Warzone's mid-season 1.5 update is now live, but unfortunately, for many players, it has brought more problems than enjoyment.
Players across all platforms are reporting that the game is borderline unplayable after the 1.5 update, but it seems that Xbox owners have been particularly struck with all kinds of performance and stability issues following the update.
Warzone players on Xbox consoles are reporting crashing, restarting, freezing, black screen, and other technical issues.
If you are facing these maddening problems as well and are hoping to find some solution, unfortunately, the situation is rather bleak, but we still might give you a few possible options that can help you to at least partially mitigate some of the issues.
Unsurprisingly, Warzone players are now saying that the game is crashing or freezing on their Xbox after the recent Pacific update. Many say that they are sent back to the home screen or dashboard whenever it crashes.
How to fix Warzone crashing and restarting on Xbox
Some players say that they are able to play Warzone Pacific normally if they subscribe to Xbox Live Gold or get the Game Pass.
Another workaround that might help involves clearing the local save data and rebooting the console. In case you don’t know how to, you can watch the video below to learn more.
Fix 1 -
There are a few general troubleshooting steps that you could try performing in order to fix the crashing or freezing issues on Xbox consoles while playing Warzone.
The first and most obvious being is to restart the game and the console. You can also double-check the internet connection to make sure it’s working as expected.
Another step that you could take is to clear the cache on your Xbox. In case you aren’t aware of the process to clear cache, you can check out this guide.
Lastly, you could try reinstalling the game and downloading all the necessary packs from scratch.
Restart Warzone Pacific
Try to force close and reopen Warzone a few times. Oftentimes brute force is a way to go with these issues, it might not work the first few times, but eventually will do the trick.
Check console's Internet connection
How to fix Warzone crashing and restarting on Xbox
Warzone is reportedly crashing, restarting and showing a black screen on Xbox consoles. (Picture: Activision/Microsoft)
If possible, use an Ethernet connection instead of a WiFi connection, as the latter is unstable and often doesn't provide enough bandwidth for the game to work properly.
Make sure to test your internet connection by testing other online games on your console and seeing if they work without any issues.
Clear the console cache
Completely clearing the console's cache might fix some incompatibility issues that are causing the problem with Warzone Pacific after the Season 1.5 update.
You will need to power cycle your console in order to clear its cache. Follow these steps:
Shut down the console completely
Unplug it from the wall
Wait for about 5 minutes
Plug it back and turn it on
This might clear some conflicting problems after the update and allow you to play the game.
Reinstall Warzone Pacific
Oftentimes big updates introduce some issues caused by incompatibility or problems with old files. This can be avoided by performing a clean install of the game.
Delete Warzone Pacific completely from your console, clear the console cache, and then do a fresh installation of the game.
And that's about everything you can do in order to potentially fix loading issues. If the problem continues, we advise you to submit a ticket to Activision Support.
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